Privacy Policy

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Your privacy is a top priority for Westway Storage solutions Ltd, and we are committed to safeguarding your data. This privacy policy provides detailed information on how we collect, process, store, and protect your personal information, all in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the collection and use of your data as outlined in this policy. Our goal is to maintain full transparency about the personal information we collect and how we use it to enhance your experience with us.

We take every necessary step to ensure that your data is handled securely and responsibly, in alignment with the principles set forth by the UK GDPR. This policy outlines our commitment to providing you with control over your personal information while ensuring we meet all legal and regulatory requirements. With your privacy in mind, we make sure that your data is processed fairly, accurately, and securely.

We collect personal information from you to provide our services effectively and improve user experience. The types of personal data we may collect include:

• Name, address, email, and phone number
• Payment details for processing bookings and transactions
• Location data (if applicable for certain services)
• Browsing data such as cookies and IP addresses for website analytics and performance tracking
• User-generated content, including reviews, feedback, or other information shared by you

We collect your data for several reasons, including but not limited to:

• To fulfil contracts or services requested (e.g., processing rental agreements, payments)
• To improve your customer experience, such as offering personalised services based on your preferences
• For legal compliance, including tax records and financial audits
• To send marketing materials, but only if you have provided consent for such communications

We are committed to ensuring your data is secure. The security measures we implement include:

• Data encryption using SSL/TLS protocols to protect sensitive information during transmission
• Regular security audits to identify and address potential vulnerabilities
• Access controls to restrict unauthorised access to sensitive personal data
• Data retention and deletion practices to ensure personal data is not stored longer than necessary

Under the UK GDPR, you have specific rights regarding your data. These include:

• Right to access your data that we hold
• Right to rectify any inaccurate or incomplete data
• Right to request deletion of your data under certain circumstances
• Right to restrict processing of your data in specific cases
• Right to data portability, allowing you to obtain and reuse your data for different services
• Right to object to processing of your data in certain situations

Under the UK GDPR, you have several rights regarding your data. If you wish to exercise any of these rights, please reach out to us using the following methods:

• Contact our Data Protection Officer (DPO) via the email address..
• Submit your request through our website’s contact forms for efficient processing.

We will process your requests in accordance with the UK GDPR and respond within the required timeframe.

We may share your data with third parties under the following circumstances:

• With third-party service providers such as payment processors or delivery services to complete your transactions
• If we are required to comply with legal obligations, such as government requests or legal proceedings
• With business partners, if applicable, and only with your consent for specific purposes

Our website uses cookies and other tracking technologies to enhance user experience. These technologies help us track user activity on our website, improve site functionality, and provide targeted advertising.

• We use session cookies to store temporary information during your visit
• Persistent cookies are used to remember your preferences and settings for future visits
• You have the option to manage cookies through your browser settings, including blocking or deleting cookies if desired

We retain your data only as long as necessary for the purpose for which it was collected. For example:

• Transaction-related data (such as rental agreements) is retained for X years to meet legal and regulatory requirements
• Marketing-related data is retained only for as long as you consent to receive such communications

Once the data is no longer needed, we ensure it is securely deleted.

We may update this privacy policy from time to time. Any changes will be communicated through appropriate channels, such as website notifications or email alerts. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your data.

If you have any concerns or questions regarding your data, or if you wish to exercise any of your rights under the UK GDPR, please contact us: